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Week 1 Training

Module 02 – Customer Service Basics


Description
Customer Service – what is it all about? In this module, we introduce you to the Torrens Global Education customer service principles, expectations and standards. You will learn about different types of customer service, different types of customers and begin developing techniques to deliver customer service excellence.
Content
  • Module 02 - Customer Service Basics
Completion rules
  • All units must be completed